Back over prevention: softwareRecall 25V-821 · Infiniti and Nissan vehicles

Nissan North America, Inc. recall 25V-821 covers 64,085 Infiniti and Nissan vehicles for a back over prevention: software problem, reported to NHTSA on November 26, 2025. The manufacturer's latest report (2026 Q3) shows 86% of affected vehicles repaired.

86%
Vehicles repaired55,314 of 64,085 · 2026 Q3
Vehicles affected64,0853 models
ReportedNov 26, 2025Owners notified Jan 23, 2026
Complaints since2Same system, after the recall

Source: NHTSA recall 25V821000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

What to do

The fix

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

86%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2026 Q12026 Q3
3 models

Vehicles in this recall

Built from April 16, 2024 to August 27, 2025. Not every vehicle in these model years is included; check by VIN.