Escape/egress/exit: latching/release systemRecall 25V-868 · 2013 Gillig LOW Floor

Gillig, LLC recall 25V-868 covers 6 2013 Gillig LOW Floor for a escape/egress/exit: latching/release system problem, reported to NHTSA on December 15, 2025. The manufacturer's latest report (2026 Q3) shows 0% of affected vehicles repaired.

0%
Vehicles repaired0 of 6 · 2026 Q3
Vehicles affected61 model
ReportedDec 15, 2025Owners notified Jan 16, 2026
Complaints since0Same system, after the recall

Source: NHTSA recall 25V868000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Gillig, LLC (Gillig) is recalling certain 2013 Low Floor transit buses. The emergency exit window latch may fail, allowing the window to open during a crash. As such, these emergency exit windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

A window that opens during a crash may not properly retain passengers, increasing the risk of injury.

What to do

The fix

Gillig will work with Arrow to replace the emergency release bar assembly, free of charge. Owner notification letters were mailed January 21, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

0%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2026 Q12026 Q3
1 model

Vehicles in this recall

Built from September 4, 2013 to November 12, 2013. Not every vehicle in these model years is included; check by VIN.