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2011 Arboc Spirit OF MobilityProblems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2011 Arboc Spirit OF Mobility, most often about the suspension. It is covered by 2 safety recalls, and for recall 14V-661 the manufacturer reports only 57% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 57%Owner complaints40 with a crash, fire or injuryTypical failure mileage36kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through January 23, 2015. Updated daily.

Complaints by system

Where the 2011 Arboc Spirit OF Mobility has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Arboc Spirit OF Mobility recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

57%repaired · 2016 Q1

Delivery: fuel pump

Recall 14V-661 · Oct 21, 2014 · 280 vehicles · 161 repaired

Risk. The undersized wire may cause the fuel pump to not function, resulting in a vehicle stall, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Body: roof and pillars

Recall 12V-248 · May 31, 2012 · 57 vehicles

Risk. IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Arboc.

Best & worst years

2011 vs. every other Spirit OF Mobility year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Spirit OF Mobility median. How we score

'09'10'11'12'13'14'15'16'17
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Spirit OF Mobility owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACTS STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED ON SITE REPAIR FACILITY.…
Complaint 10678577 · Jan 23, 2015 · 42,000 miles
TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACTS STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED ON THE SITE REPAIR…
Complaint 10678575 · Jan 23, 2015 · 33,778 miles
TL* THE CONTACT OWNS 2011 ARBOC SPIRIT OF MOBILITY BUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, BOTH UPPER BALL JOINTS FRACTURED ON 4 SEPARATE OCCASIONS CAUSING THE BUS OPERATOR TO LOSE STEERING CAPABILITY. ON ALL FOUR OCCASIONS, THE VEHICLE WAS REPAIRED AT THE ON SITE REPAIR…
Complaint 10678571 · Jan 23, 2015 · 39,000 miles

Own a 2011 Spirit OF Mobility?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.