2020 Audi E-TRON SportbackProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2020 Audi E-TRON Sportback, most often about the electrical system. It is covered by 2 safety recalls.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 15, 2026. Updated daily.

Complaints by system

Where the 2020 Audi E-TRON Sportback has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system20
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Audi E-TRON Sportback recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

69%repaired · 2026 Q3

Service brakes, hydraulic: pedals and linkages

New

Recall 26V-240 · Apr 15, 2026 · 18,853 vehicles · 12,947 repaired

Risk. Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.

Problem, fix and repair progress →

69%repaired · 2026 Q3

Sensing system: camera

New

Recall 25V-900 · Dec 19, 2025 · 356,894 vehicles · 246,281 repaired

Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.

Best & worst years

2020 vs. every other E-TRON Sportback year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E-TRON Sportback median. How we score

'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Audi E-TRON Sportback safety ratings

2020 Audi e-tron Sportback SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 5 stars (9.2% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: No
In owners' words

What E-TRON Sportback owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Car was serviced for recall work and returned next day with con box failure which controls SOS feature on car. The Con box failures can be caused from battery voltage events and software resets. The car had approximately 38k miles on it at the time of service. The dealer and Audi would not accept…
Complaint 11718789 · Feb 18, 2026
Audi etron sportback lost power while driving on a busy roadway at 60mph. Car lost about 10-15 mph speed within seconds due to the vehicle weight. By the time the "drive system malfunction" and "electical system malfunction " warning lights came on I realized I could not accelerate, and and coasted…
Complaint 11662595 · May 22, 2025

Own a 2020 E-TRON Sportback?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.