2020 Audi S5Problems, recalls & complaints

NHTSA has logged 25 owner complaints about the 2020 Audi S5, most often about the electrical system. It is covered by 4 safety recalls, and for recall 21V-874 the manufacturer reports only 77% of affected cars repaired.

2020 Audi S5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 2, 2025. Updated daily. Photo: Vauxford, CC BY-SA 4.0.

Complaints by system

Where the 2020 Audi S5 has problems

25 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system140
Back over prevention110
Forward collision avoidance60
Lane departure20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Audi S5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

97%repaired · 2023 Q4

Axle: non-powered axle assembly

Recall 22V-034 · Jan 26, 2022 · 31,058 vehicles · 30,217 repaired

Risk. Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2023 Q4

Occupant classification: front passenger

Recall 21V-874 · Nov 10, 2021 · 208,332 vehicles · 160,880 repaired

Risk. A disabled passenger air bag increases the risk of injury in the event of a crash.

Problem, fix and repair progress →

96%repaired · 2023 Q1

Axle: non-powered axle assembly

Recall 21V-295 · Apr 26, 2021 · 40,993 vehicles · 39,296 repaired

Risk. A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Problem, fix and repair progress →

96%repaired · 2022 Q4

Electrical system

Recall 20V-737 · Nov 25, 2020 · 5,426 vehicles · 5,190 repaired

Risk. Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Audi.

Best & worst years

2020 vs. every other S5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the S5 median. How we score

'08'10'11'12'13'14'15'16'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Audi S5 safety ratings

2020 Audi S5 2 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Optional
In owners' words

What S5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can…
Complaint 11677943 · Aug 2, 2025
THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.
Complaint 11677363 · Jul 30, 2025
Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020 Audi's.
Complaint 11676410 · Jul 26, 2025

Own a 2020 S5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.