repaired · 2023 Q3
Accessory scissor/screw/bottle jack/lift: stand
Risk. A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
2020 Buick Encore GXProblems, recalls & complaints
NHTSA has logged 70 owner complaints about the 2020 Buick Encore GX, most often about the service brakes. It is covered by 2 safety recalls, and for recall 21V-440 the manufacturer reports only 94% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 26, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.
Complaints by system
Where the 2020 Buick Encore GX has problems
70 complaints grouped by the system owners reported.
19Service brakes3 crash/fire/injury
18Power train
16Electrical system
14Engine
6Vehicle speed control1 crash/fire/injury
4Steering
3Air bags
3Fuel/propulsion system
2Engine and engine cooling
1210 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 19 | 3 |
| Power train | 18 | 0 |
| Electrical system | 16 | 0 |
| Engine | 14 | 0 |
| Vehicle speed control | 6 | 1 |
| Steering | 4 | 1 |
| Air bags | 3 | 2 |
| Fuel/propulsion system | 3 | 0 |
| Engine and engine cooling | 2 | 0 |
| 10 other systems | 12 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Buick Encore GX recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2022 Q4
Service brakes
Risk. If communication with the sensor is interrupted, the electronic brake boost assist could be lost.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Buick.
Best & worst years
2020 vs. every other Encore GX year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Encore GX median. How we score
'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Buick Encore GX safety ratings
2020 Buick Encore GX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
Frontal crash★★★★★
Side barrier★★★★★
Side pole★★★★★
- Rollover: 4 stars (17.9% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
In owners' words
What Encore GX owners report
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
I was traveling to school when my breaks didn’t work I tried them twice and I crashed into another vehicle. And the month or march I took it into to Buick for break issues and they said everything was fine.
I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down…
This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it…
Own a 2020 Encore GX?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.