2020 Buick EncoreProblems, recalls & complaints

NHTSA has logged 19 owner complaints about the 2020 Buick Encore, most often about the engine. It is covered by 2 safety recalls, and for recall 20V-668 the manufacturer reports only 79% of affected cars repaired.

2020 Buick Encore

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 25, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 Buick Encore has problems

19 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine70
Fuel/propulsion system40
Power train40
Electrical system40
Vehicle speed control30
Service brakes20
Visibility10
Latches/locks/linkages10
Service brakes, hydraulic10
3 other systems32

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Buick Encore recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2023 Q2

Power train: automatic transmission

Recall 20V-668 · Oct 29, 2020 · 194,105 vehicles · 153,928 repaired

Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a…

Problem, fix and repair progress →

99%repaired · 2022 Q3

Seats

Recall 20V-537 · Sep 3, 2020 · 105 vehicles · 104 repaired

Risk. If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Buick.

Best & worst years

2020 vs. every other Encore year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Encore median. How we score

'13'14'15'16'17'18'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Buick Encore safety ratings

2020 Buick Encore SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Buick Encore frontal crash test, NHTSA
Frontal crash★★★★★
2020 Buick Encore side barrier test, NHTSA
Side barrier★★★★★
2020 Buick Encore side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Encore owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore vehicles to…
Complaint 11720398 · Feb 25, 2026
I am co-owner of the vehicle. My daughter was driving the SUV when the Check engine light came on. There was no warning whatsoever, and the turbocharger has gone bad. Prior to the light eliminating there was nothing wrong with the suv. I was driving the suv when the check engine light came on. I…
Complaint 11660287 · May 11, 2025
On 4/24/25 I noticed a pungent odor (like rotten eggs). The odor is worse today. I did research and it appears there may be a problem and or leak with the catalytic converter. The emissions are making me and my kids feel sick, nauseous, headache, irritated eyes, etc.
Complaint 11656756 · Apr 25, 2025

Own a 2020 Encore?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.