2011 Buick LucerneProblems, recalls & complaints

NHTSA has logged 49 owner complaints about the 2011 Buick Lucerne, most often about the electrical system. It is covered by 2 safety recalls, and for recall 14V-355 the manufacturer reports only 62% of affected cars repaired.

2011 Buick Lucerne

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 21, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2011 Buick Lucerne has problems

49 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system233
Vehicle speed control52
Fuel/propulsion system41
Service brakes40
Power train30
Engine30
Engine and engine cooling31
Steering20
Structure20
10 other systems142

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Buick Lucerne recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

62%repaired · 2016 Q2

Electrical system: ignition

Recall 14V-355 · Jun 23, 2014 · 3,141,731 vehicles · 1,943,372 repaired

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Problem, fix and repair progress →

–no report yet

12v/24v/48v battery: cables

Recall 10V-553 · Nov 5, 2010 · 13,780 vehicles

Risk. A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Buick.

Best & worst years

2011 vs. every other Lucerne year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Lucerne median. How we score

'06'07'08'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2011 Buick Lucerne safety ratings

2011 Buick Lucerne 4 DR FWD Later Release in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2011 Buick Lucerne frontal crash test, NHTSA
Frontal crash★★★★★
2011 Buick Lucerne side barrier test, NHTSA
Side barrier★★★★★
2011 Buick Lucerne side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (10.1% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: Optional
In owners' words

What Lucerne owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.
Complaint 11732618 · Apr 21, 2026
The vehicle’s instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or…
Complaint 11732305 · Apr 20, 2026
Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited…
Complaint 11727683 · Mar 28, 2026

Own a 2011 Lucerne?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.