2020 Cadillac CT4Problems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2020 Cadillac CT4, most often about the engine. It is covered by 4 safety recalls, and for recall 25V-148 the manufacturer reports only 71% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 26, 2026. Updated daily.

Complaints by system

Where the 2020 Cadillac CT4 has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine30
Power train20
Service brakes20
Air bags10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Cadillac CT4 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

71%repaired · 2026 Q3

Power train: automatic transmission

Recall 25V-148 · Mar 6, 2025 · 90,081 vehicles · 64,082 repaired

Risk. Wheel lock-up while driving increases the risk of a crash.

Problem, fix and repair progress →

97%repaired · 2024 Q4

Lighting control module: software

Recall 22V-903 · Dec 8, 2022 · 740,108 vehicles · 715,321 repaired

Risk. DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2023 Q2

Air bags

Recall 21V-611 · Aug 5, 2021 · 34,157 vehicles · 32,243 repaired

Risk. Air bags that do not deploy properly can increase the risk of injury in a crash.

Problem, fix and repair progress →

94%repaired · 2022 Q4

Service brakes

Recall 20V-588 · Sep 24, 2020 · 3,677 vehicles · 3,449 repaired

Risk. If communication with the sensor is interrupted, the electronic brake boost assist could be lost.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2020 vs. every other CT4 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CT4 median. How we score

'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Cadillac CT4 safety ratings

2020 Cadillac CT4 4 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Cadillac CT4, and the recalls they led to.

  1. Air Bag MalfunctionPE21010 · closed Aug 24, 2023
    No recall
In owners' words

What CT4 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

69,000 mile oil change I was told i needed to spend thousands of dollars on repairing an oil leak b/c my Cam carrier is leaking. Cadillac has a know issue with this repair and refuses to stand behind it's product. Numerous complaints already on forums and yet they charge thousands to fix. A top…
Complaint 11759557 · Aug 25, 2026
The vehicle shudders and loses power when accelerating fast. My wife almost got hit when she pulled out in traffic the car stalled out. It is due to the cylinder deactivation (afm).
Complaint 11742821 · Jun 8, 2026
The contact owns a 2020 Cadillac CT4. The contact stated while driving 70 MPH, on several occasions, the vehicle failed to accelerate, hesitated, and then stalled. The vehicle was towed on three occasions to the local dealer, who was unable to determine the cause of the failure. There were no DTC…
Complaint 11592549 · Jun 5, 2024 · 45,000 miles

Own a 2020 CT4?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.