Menu

2017 Cadillac CT6 Plug-in HybridProblems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2017 Cadillac CT6 Plug-in Hybrid, most often about the power train. It is covered by 1 safety recall, and for recall 18V-437 the manufacturer reports only 93% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 93%Owner complaints90 with a crash, fire or injuryTypical failure mileage10kPower train, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 4, 2020. Updated daily.

Complaints by system

Where the 2017 Cadillac CT6 Plug-in Hybrid has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train70
Electrical system10
Engine10
Structure10
Visibility/wiper10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2017 Cadillac CT6 Plug-in Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

93%repaired · 2019 Q4

Child seat: latch strap

Recall 18V-437 · Jun 28, 2018 · 22,043 vehicles · 20,404 repaired

Risk. If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2017 vs. every other CT6 Plug-in Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CT6 Plug-in Hybrid median. How we score

'17'18
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What CT6 Plug-in Hybrid owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

ON MORE THAN THREE OCCASIONS, THIS VEHICLE HAS LOST SUBSTANTIAL OR ALL PROPULSION DUE TO ENGINEERING DESIGN DEFECTS WITH THE GAS/HYBRID ELECTRIC TRANSMISSION SYSTEM. ALL BUT ONE OF THESE SITUATIONS OCCURRED ON A HIGH SPEED FREEWAY CAUSING POTENTIALLY LIFE THREATENING CONDITIONS WHEN THE VEHICLE…
Complaint 11316043 · Mar 4, 2020 · 9,759 miles
TL* THE CONTACT OWNS A 2017 CADILLAC CT6. WHEN THE VEHICLE WAS STARTED, IT LURCHED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO GOLD COAST CADILLAC [PHONE], LOCATED AT 2123 STATE ROUTE 35, OAKHURST, NJ 07755), BUT THE CAUSE OF THE FAILURE COULD NOT BE…
Complaint 11270009 · Oct 21, 2019 · 1,700 miles
I PURCHASED THE USED 2017 CADILLAC CT6 IN MARCH 2019 WITH 24,192 MILES. IT WAS A CERTIFIED PRE -OWNED CAR BY THE DEALER. ADDITIONALLY I PURCHASED A CPO PROTECTION PLUS PROTECTION PLAN WITH THE CAR. I AM EXPERIENCING PROBLEMS WITH THE TRANSMISSION. DURING ACCELERATION AND DECELERATING THE CAR FEELS…
Complaint 11255505 · Sep 14, 2019 · 24,192 miles

Own a 2017 CT6 Plug-in Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.