2017 Cadillac CTSProblems, recalls & complaints

NHTSA has logged 27 owner complaints about the 2017 Cadillac CTS, most often about the power train. It is covered by 2 safety recalls, and for recall 25V-175 the manufacturer reports only 46% of affected cars repaired.

2017 Cadillac CTS

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 13, 2026. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2017 Cadillac CTS has problems

27 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train90
Steering80
Wheels30
Electrical system20
Air bags20
Suspension10
Seats10
Vehicle speed control11
Tires10
1 other systems10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2017 Cadillac CTS recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

46%repaired · 2026 Q3

Steering: electric power assist system

Recall 25V-175 · Mar 20, 2025 · 934 vehicles · 430 repaired

Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Problem, fix and repair progress →

85%repaired · 2020 Q4

Steering: electric power assist system

Recall 19V-086 · Feb 7, 2019 · 26,772 vehicles · 22,659 repaired

Risk. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2017 vs. every other CTS year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CTS median. How we score

'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2017 Cadillac CTS safety ratings

2017 Cadillac CTS 4 DR RWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2017 Cadillac CTS frontal crash test, NHTSA
Frontal crash★★★★★
2017 Cadillac CTS side barrier test, NHTSA
Side barrier★★★★★
2017 Cadillac CTS side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (10.1% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What CTS owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin,…
Complaint 11688656 · Sep 20, 2025
Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same…
Complaint 11673062 · Jul 12, 2025
I began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. After a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. We took the car to 4 different places where they all…
Complaint 11672975 · Jul 12, 2025

Own a 2017 CTS?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.