repaired · 2024 Q4
Sensing system: camera
Risk. Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
2020 Cadillac XT4Problems, recalls & complaints
NHTSA has logged 18 owner complaints about the 2020 Cadillac XT4, most often about the engine. It is covered by 5 safety recalls, and for recall 21V-649 the manufacturer reports only 70% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 3, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2020 Cadillac XT4 has problems
18 complaints grouped by the system owners reported.
4Engine1 crash/fire/injury
3Forward collision avoidance
3Service brakes
2Suspension
2Service brakes, hydraulic
2Electrical system
1Vehicle speed control
1Air bags
1Visibility/wiper
66 other systems
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 4 | 1 |
| Forward collision avoidance | 3 | 0 |
| Service brakes | 3 | 0 |
| Suspension | 2 | 0 |
| Service brakes, hydraulic | 2 | 0 |
| Electrical system | 2 | 0 |
| Vehicle speed control | 1 | 0 |
| Air bags | 1 | 0 |
| Visibility/wiper | 1 | 0 |
| 6 other systems | 6 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
5 recalls
2020 Cadillac XT4 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2023 Q2
Seat belts: critical fasteners
Risk. An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
repaired · 2022 Q4
Tires
Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss.
repaired · 2023 Q2
Power train: automatic transmission
Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a…
Show 1 more recall
repaired · 2022 Q4
Service brakes
Risk. If communication with the sensor is interrupted, the electronic brake boost assist could be lost.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.
Best & worst years
2020 vs. every other XT4 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XT4 median. How we score
'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Cadillac XT4 safety ratings
2020 Cadillac XT4 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Frontal crash★★★★★
Side pole★★★★★
- Rollover: 4 stars (15.4% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Optional
1 investigation
NHTSA defect investigations
Federal investigations that included the 2020 Cadillac XT4, and the recalls they led to.
- Air Bag MalfunctionNo recall
In owners' words
What XT4 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to…
The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started…
The wiring in the Cadillac is soy based and squirrels have ate the wires out of my engine three times. It makes the steering compromised and unsafe. The warning comes up drive with caution steering compromised. Not exact but you get the jest
Own a 2020 XT4?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.