2020 Cadillac XT6Problems, recalls & complaints

NHTSA has logged 40 owner complaints about the 2020 Cadillac XT6, most often about the electrical system. It is covered by 4 safety recalls, and for recall 20V-668 the manufacturer reports only 79% of affected cars repaired.

2020 Cadillac XT6

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Cadillac XT6 has problems

40 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system120
Power train100
Back over prevention80
Engine50
Forward collision avoidance30
Structure20
Exterior lighting20
Steering20
Visibility20
8 other systems90

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Cadillac XT6 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

88%repaired · 2024 Q4

Sensing system: camera

Recall 22V-709 · Sep 22, 2022 · 95,231 vehicles · 83,818 repaired

Risk. An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2023 Q2

Power train: automatic transmission

Recall 20V-668 · Oct 29, 2020 · 194,105 vehicles · 153,928 repaired

Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a…

Problem, fix and repair progress →

92%repaired · 2022 Q3

Delivery: fuel pump

Recall 20V-639 · Oct 15, 2020 · 2,781 vehicles · 2,550 repaired

Risk. Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Problem, fix and repair progress →

82%repaired · 2022 Q2

Curtain: inflator

Recall 20V-446 · Jul 30, 2020 · 769 vehicles · 629 repaired

Risk. If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cadillac.

Best & worst years

2020 vs. every other XT6 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the XT6 median. How we score

'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Cadillac XT6 safety ratings

2020 Cadillac XT6 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Cadillac XT6 frontal crash test, NHTSA
Frontal crash★★★★★
2020 Cadillac XT6 side barrier test, NHTSA
Side barrier★★★★★
2020 Cadillac XT6 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.5% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Cadillac XT6, and the recalls they led to.

  1. Rear-View Camera FailurePE22006 · closed Nov 21, 2022
    Led to recall 22V-709
In owners' words

What XT6 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in XXX, the vehicle suffered a…
Complaint 11774077 · Oct 27, 2026
There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the…
Complaint 11626377 · Nov 20, 2024
The contact owns a 2020 Cadillac XT6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated.…
Complaint 11583635 · Apr 17, 2024 · 50,753 miles

Own a 2020 XT6?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.