2012 Chevrolet CaptivaProblems, recalls & complaints

NHTSA has logged 65 owner complaints about the 2012 Chevrolet Captiva, most often about the electrical system. It has no vehicle safety recalls on record.

2012 Chevrolet Captiva

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 5, 2019. Updated daily. Photo: Thesupermat, CC BY-SA 3.0.

Complaints by system

Where the 2012 Chevrolet Captiva has problems

65 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system431
Engine160
Electronic stability control (ESC)80
Power train50
Fuel/propulsion system40
Air bags30
Exterior lighting30
Steering30
Vehicle speed control30
3 other systems40

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2012 Chevrolet Captiva recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Mileage at failure

When do electrical system problems start?

58kmiles, median

Based on the odometer reading in 35 electrical system complaints. 94% were reported before 100,000 miles.

median0k50k100k150k200k+
2under 30k miles33under 100k miles2100k miles or more
Best & worst years

2012 vs. every other Captiva year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Captiva median. How we score

'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2012 Chevrolet Captiva safety ratings

2012 Chevrolet Captiva SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (15.9% risk)
  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
In owners' words

What Captiva owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNITION. THE CONTACT HAD TO RESTART THE VEHICLE AND MANUEVER THE STEERING WHEEL IN ORDER FOR THE KEY TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER…
Complaint 11220829 · Jun 18, 2019 · 47,000 miles
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE TURN SIGNAL LIGHTS FAILED TO MAKE A CLICKING NOISE WHEN ACTIVATED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY AND THE SERVICE VEHICLE AND BRAKE WARNING…
Complaint 11217767 · Jun 4, 2019 · 84,000 miles
THE E-BRAKE COMES ON BY ITS SELF WHILE DRIVING DOWN ROAD. CHECKED AGAINEST VIN AND STATED NOT ON RECALL LIST BUT OTHERS HAVE BEEN RECALLED FOR SAME THING.
Complaint 11195437 · Apr 10, 2019 · 94,258 miles

Own a 2012 Captiva?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.