2011 Craftsmen Custom VehicleProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Craftsmen Custom Vehicle, most often about the structure. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 5, 2016. Updated daily.

Complaints by system

Where the 2011 Craftsmen Custom Vehicle has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2011 Craftsmen Custom Vehicle recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Craftsmen.

Best & worst years

2011 vs. every other Custom Vehicle year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Custom Vehicle median. How we score

'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Custom Vehicle owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

TAKATA RECALL I OWN MANY CRAFTSMAN ITEMS AND MY RECENT PURCHASE OF A RIDING MOWER HAS BEEN A NIGHTMARE WITH NO ONE WILLING TO HELP. THE TRANS AXLE HOUSING UNIT IS MADE OF ALUMINUM WHERE THE OLD ONES ARE MADE OF STEEL, ( I HAVE A 20 YEAR OLD) IT'S POOR WORKMANSHIP AND THEY REFUSE TO SEND SOMEONE TO…
Complaint 10863333 · May 5, 2016 · 50 miles

Own a 2011 Custom Vehicle?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.