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2013 Crossroads Sunset TrailProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2013 Crossroads Sunset Trail, most often about the suspension. It is covered by 1 safety recall, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 2%Owner complaints10 with a crash, fire or injuryTop problem1Suspension

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2013 Crossroads Sunset Trail has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Crossroads Sunset Trail recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Crossroads.

Best & worst years

2013 vs. every other Sunset Trail year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sunset Trail median. How we score

'06'07'08'09'10'11'12'13'14'15'16'17'18'22'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sunset Trail owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

THE ELECTRIC STABILIZING JACKS EXTEND ON THEIR OWN. THEY EXTEND WHILE SITTING STILL AS WELL AS DRIVING. THE MANUAL ELECTRIC SWITCH WILL NOT ENGAGE TO RETRACT THEM UNTIL THEY HAVE FULLY EXTENDED. WHILE WE WERE DRIVING THIS HAPPENED SEVERAL TIMES AND ONE TIME ALMOST CAUSED US TO HAVE AN ACCIDENT. I…
Complaint 11031793 · Oct 4, 2017

Own a 2013 Sunset Trail?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.