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2011 Cruiser Rv Shadow CruiserProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Cruiser Rv Shadow Cruiser, most often about the suspension. It is covered by 3 safety recalls, and for recall 17V-751 the manufacturer reports only 6% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 6%Owner complaints10 with a crash, fire or injuryTypical failure mileage3kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2011 Cruiser Rv Shadow Cruiser has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Cruiser Rv Shadow Cruiser recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

6%repaired · 2019 Q4

Equipment

Recall 17V-751 · Nov 22, 2017 · 36,037 vehicles · 2,106 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Other: labels

Recall 11V-497 · Oct 5, 2011 · 1,362 vehicles

Risk. FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS BECAUSE OF A MISPRINTED LABEL COULD INCREASE THE RISK OF A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Cruiser Rv.

Best & worst years

2011 vs. every other Shadow Cruiser year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Shadow Cruiser median. How we score

'97'98'99'00'01'02'03'06'07'08'09'10'11'12'13'14'15'16'17'18'19'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Shadow Cruiser owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

WITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY…
Complaint 10556073 · Dec 14, 2013 · 3,000 miles

Own a 2011 Shadow Cruiser?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.