Menu

2004 Dodge Sprinter 2500Problems, recalls & complaints

NHTSA has logged 12 owner complaints about the 2004 Dodge Sprinter 2500, most often about the electrical system. It is covered by 3 safety recalls, and for recall 16V-833 the manufacturer reports only 17% of affected cars repaired.

–
CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 17%Owner complaints120 with a crash, fire or injuryTypical failure mileage131kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 11, 2023. Updated daily.

Complaints by system

Where the 2004 Dodge Sprinter 2500 has problems

12 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system50
Engine and engine cooling30
Engine30
Power train20
Tires20
Electronic stability control (ESC)20
Exterior lighting10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Dodge Sprinter 2500 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

17%repaired · 2018 Q4

Electrical system: instrument cluster/panel

Recall 16V-833 · Nov 17, 2016 · 17,501 vehicles · 2,902 repaired

Risk. Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may…

Problem, fix and repair progress →

–no report yet

Interior lighting

Recall 07V-299 · Jul 13, 2007 · 4,433 vehicles

Risk. THE SWITCHING CONTACTS OF THE LAMP MAY CAUSE A SHORT CIRCUIT OF THE REAR LAMP INCREASING THE RISK OF A FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Dodge.

Best & worst years

2004 vs. every other Sprinter 2500 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Sprinter 2500 median. How we score

'01'02'03'04'05'06'07'08'09'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Sprinter 2500 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2004 Dodge Sprinter 2500. The contact stated that while the vehicle was parked in the driveway with the ignition key turned to the off position however, the vehicle remained on, causing the battery to be drained. The vehicle was towed to an independent mechanic and diagnosed with…
Complaint 11537939 · Aug 11, 2023 · 257,600 miles
The contact owns a 2004 Dodge Sprinter 2500. The contact stated the backlight of the instrument panel had remained illuminated after the vehicle was turned off, and remained constantly illuminated. The failure had been ongoing for the past three years. The contact stated that the failure drained…
Complaint 11477740 · Aug 5, 2022 · 131,000 miles
THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO…
Complaint 11316729 · Mar 7, 2020 · 124,000 miles

Own a 2004 Sprinter 2500?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.