2020 Ford Fusion EnergiProblems, recalls & complaints

NHTSA has logged 43 owner complaints about the 2020 Ford Fusion Energi, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 24, 2026. Updated daily.

Complaints by system

Where the 2020 Ford Fusion Energi has problems

43 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system380
Engine41
Wheels10
Service brakes, hydraulic10
Fuel/propulsion system10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2020 Ford Fusion Energi recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2020 vs. every other Fusion Energi year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Fusion Energi median. How we score

'12'13'14'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Fusion Energi safety ratings

2020 Ford Fusion Energi 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Rollover: 4 stars (10.9% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Ford Fusion Energi, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Fusion Energi owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

I am filing a complaint regarding Ford Safety Recall 23S33 (NHTSA Campaign 23V440) for my 2020 Ford Fusion Energi. I brought my freshly purchased vehicle to my local authorized dealer, Sheehy Ford, to fix the high-voltage battery replacement recall. The dealership told me they had to order the part…
Complaint 11752722 · Jul 24, 2026
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
Complaint 11643358 · Feb 18, 2025
The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The local…
Complaint 11626444 · Nov 20, 2024 · 45,541 miles

Own a 2020 Fusion Energi?

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