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2011 Four Winds SerranoProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2011 Four Winds Serrano, most often about the visibility/wiper. It is covered by 2 safety recalls, and for recall 15V-698 the manufacturer reports only 10% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 10%Owner complaints20 with a crash, fire or injuryTypical failure mileage3kVisibility/wiper, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 23, 2015. Updated daily.

Complaints by system

Where the 2011 Four Winds Serrano has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Visibility/wiper20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2011 Four Winds Serrano recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

10%repaired · 2017 Q1

Electrical system

Recall 15V-698 · Oct 23, 2015 · 503 vehicles · 51 repaired

Risk. As the transfer switch fails, it may overheat, increasing the risk of a fire.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 10V-563 · Nov 16, 2010 · 3,488 vehicles

Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Four Winds.

Best & worst years

2011 vs. every other Serrano year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Serrano median. How we score

'09'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Serrano owners report

Recent visibility/wiper complaints filed with NHTSA, shortened. Personal details are removed.

WHILE DRIVING IN FLORIDA AFTER PURCHASING THE RV, I RAN INTO A LIGHT RAINSTORM. THE WINDSHIELD WIPERS WERE IN INTERMITTENT MODE AND STOPPED WORKING AFTER A FEW MINUTES OF OPERATION. I COULDN'T GET THE WIPERS TO WORK UNLESS I PUT THEM IN "FAST" MODE. AFTER THE RAIN STOPPED WE DROVE FOR ABOUT AN HOUR…
Complaint 10511082 · May 8, 2013 · 5,700 miles
WHILE DRIVING IN A LIGHT RAIN WITH THE WINDSHIELD WIPERS IN PULSE MODE, THEY STOPPED WORKING. WAS NOT ABLE TO GET WORKING EXCEPT IN HIGH SPEED MODE. AFTER STOPPING IN REST AREA FOR APPROXIMATELY 20 MINUTES, THEY BEGAN TO WORK AGAIN UNTIL BACK ON THE ROAD. AFTER APPROXIMATELY 15 MINUTES THEY QUITE…
Complaint 10490509 · Dec 30, 2012 · 1,200 miles

Own a 2011 Serrano?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.