2019 Freightliner M2 Business ClassProblems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2019 Freightliner M2 Business Class, most often about the unknown or other. It is covered by 3 safety recalls, and for recall 19V-370 the manufacturer reports only 14% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 3, 2024. Updated daily.

Complaints by system

Where the 2019 Freightliner M2 Business Class has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2019 Freightliner M2 Business Class recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

100%repaired · 2021 Q3

Electrical system

Recall 21V-392 · May 26, 2021 · 8 vehicles · 8 repaired

Risk. A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2021 Q1

Service brakes, air: disc

Recall 19V-367 · May 14, 2019 · 253 vehicles · 229 repaired

Risk. Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.

Problem, fix and repair progress →

14%repaired · 2023 Q1

Supply: reservoir/tank

Recall 19V-370 · May 14, 2019 · 741 vehicles · 105 repaired

Risk. An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Freightliner.

Best & worst years

2019 vs. every other M2 Business Class year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the M2 Business Class median. How we score

'18'19
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What M2 Business Class owners report

Recent unknown or other complaints filed with NHTSA, shortened. Personal details are removed.

The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Complaint 11586805 · May 3, 2024
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Complaint 11586804 · May 3, 2024
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Complaint 11586781 · May 3, 2024

Own a 2019 M2 Business Class?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.