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2017 Gem E2Problems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2017 Gem E2, most often about the electrical system. It is covered by 3 safety recalls, and for recall 18V-484 the manufacturer reports only 57% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 57%Owner complaints30 with a crash, fire or injuryTypical failure mileage0kElectrical system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 19, 2018. Updated daily.

Complaints by system

Where the 2017 Gem E2 has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2017 Gem E2 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

57%repaired · 2020 Q1

Electrical system

Recall 18V-484 · Jul 19, 2018 · 2,110 vehicles · 1,199 repaired

Risk. If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.

Problem, fix and repair progress →

64%repaired · 2018 Q3

Wheels: lugs/nuts/bolts/studs

Recall 17V-279 · Apr 26, 2017 · 1,254 vehicles · 807 repaired

Risk. If a wheel separates from the vehicle, it can increase the risk of a crash.

Problem, fix and repair progress →

79%repaired · 2018 Q1

Electrical system

Recall 16V-884 · Dec 8, 2016 · 1,644 vehicles · 1,296 repaired

Risk. If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Gem.

Best & worst years

2017 vs. every other E2 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E2 median. How we score

'09'10'11'12'13'14'15'16'17'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2017 Gem E2, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What E2 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

THE GEM E2 HAS 2 ELECTRICAL SYSTEMS. 48 VOLTS FOR THE DRIVE SYSTEM, AND 12 VOLTS FOR HEADLIGHTS ETC. WHEN DRIVING ON A CITY STREET DOWN A HILL OF APPROXIMATELY 1 DEGREE OR MORE AND YOU APPLY THE BRAKES, ALL HEADLIGHTS, TAILLIGHTS, AND THE SPEEDOMETER AND DOME LIGHTS WILL ALL SHUT DOWN. AFTER…
Complaint 10959798 · Mar 9, 2017 · 150 miles
THE GEM E2 HAS 2 ELECTRICAL SYSTEMS. 48 VOLTS FOR THE DRIVE SYSTEM, AND 12 VOLTS FOR HEADLIGHTS ETC. WHEN DRIVING ON A CITY STREET DOWN A HILL OF APPROXIMATELY 1 DEGREE OR MORE AND YOU APPLY THE BRAKES, ALL HEADLIGHTS, TAILLIGHTS, AND THE SPEEDOMETER AND DOME LIGHTS WILL ALL SHUT DOWN. AFTER…
Complaint 10959796 · Mar 9, 2017 · 100 miles
THE GEM E2 HAS 2 ELECTRICAL SYSTEMS. 48 VOLTS FOR THE DRIVE SYSTEM, AND 12 VOLTS FOR HEADLIGHTS ETC. WHEN DRIVING ON A CITY STREET DOWN A HILL OF APPROXIMATELY 1 DEGREE OR MORE AND YOU APPLY THE BRAKES, ALL HEADLIGHTS, TAILLIGHTS, AND THE SPEEDOMETER AND DOME LIGHTS WILL ALL SHUT DOWN. AFTER…
Complaint 10959793 · Mar 9, 2017 · 100 miles

Own a 2017 E2?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.