2002 GMC Envoy XLProblems, recalls & complaints

NHTSA has logged 70 owner complaints about the 2002 GMC Envoy XL, most often about the power train. It is covered by 3 safety recalls.

2002 GMC Envoy XL

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 25, 2017. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2002 GMC Envoy XL has problems

70 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train130
Electrical system133
Fuel system, gasoline130
Exterior lighting110
Service brakes, hydraulic60
Structure50
Latches/locks/linkages50
Visibility51
Air bags42
12 other systems272

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2002 GMC Envoy XL recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Doors: latch

Recall 05V-494 · Oct 27, 2005 · 98,007 vehicles

Risk. IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION.

Problem, fix and repair progress →

–no report yet

Exterior lighting: brake lights

Recall 04V-527 · Nov 1, 2004 · 871,473 vehicles

Risk. AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL…

Problem, fix and repair progress →

–no report yet

Visibility: windshield wiper/washer

Recall 04V-046 · Feb 4, 2004 · 581,394 vehicles

Risk. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2002 vs. every other Envoy XL year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Envoy XL median. How we score

'02'03'04'06
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2002 GMC Envoy XL safety ratings

2002 GMC Envoy XL 4-DR. in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: No
  • Forward collision warning: No
  • Lane departure warning: No
5 investigations

NHTSA defect investigations

Federal investigations that included the 2002 GMC Envoy XL, and the recalls they led to.

  1. BRAKE LAMP FAILUREEA04021 · closed Nov 4, 2004
    Led to recall 04V-527
  2. FUEL PUMP MODULE LEAKS GASOLINEEA07009 · closed Aug 28, 2008
    No recall
  3. FUEL PUMP MODULE LEAKS GASOLINEPE07013 · closed Jul 10, 2007
    No recall
  4. FUEL TANK LEAKPE07014 · closed Jun 12, 2007
    No recall
  5. Loss of HeadlightsRQ17002 · closed Mar 29, 2021
    No recall
In owners' words

What Envoy XL owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT…
Complaint 10440627 · Dec 20, 2011
DRIVE TRAIN HAD TO BE REPLACED TWICE ON MY NEW SUV WITHIN A FIVE YEAR PERIOD. IT HAD THE SAME DAMAGE PROBLEM BOTH TIMES, WHICH IFILL THIS IS A BIT OUT THE RAM FOR THIS 'TYPE OF TRUCK(SUV).THE CAR WOULD DRIVE FORWARD BUT WOULD NOT GO IN REVERSE, AND IT HAPPENED ON THE HWY. *TR
Complaint 10301787 · Jan 21, 2010 · 70,256 miles
THE TRANSMISSION WOULD "CLUNK" UPON STARTING AND STOPPING. ONE DAY WHILE DRIVING THERE WAS A BANG AND THEN THE GEARS WOULD NOT SHIFT FROM 1ST TO 2ND WITHOUT REVVING THE ENGINE VERY HIGH AND THEN LETTING OFF THE GAS. THE NEXT MORNING THERE WAS NO REVERSE. THE DEALER SAID IT WAS THE REVERSE SUNSHELL…
Complaint 10238802 · Aug 18, 2008 · 71,000 miles

Own a 2002 Envoy XL?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.