2020 GMC TerrainProblems, recalls & complaints

NHTSA has logged 198 owner complaints about the 2020 GMC Terrain, most often about the service brakes. It is covered by 2 safety recalls, and for recall 23V-339 the manufacturer reports only 79% of affected cars repaired.

2020 GMC Terrain

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 27, 2026. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2020 GMC Terrain has problems

198 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes656
Engine581
Power train280
Electrical system271
Fuel/propulsion system250
Vehicle speed control111
Service brakes, hydraulic80
Forward collision avoidance82
Back over prevention60
16 other systems375

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 GMC Terrain recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2025 Q1

Child seat: vehicle latch anchor

Recall 23V-339 · May 11, 2023 · 668,187 vehicles · 529,663 repaired

Risk. The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Problem, fix and repair progress →

79%repaired · 2023 Q2

Power train: automatic transmission

Recall 20V-668 · Oct 29, 2020 · 194,105 vehicles · 153,928 repaired

Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with GMC.

Best & worst years

2020 vs. every other Terrain year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Terrain median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 GMC Terrain safety ratings

2020 GMC Terrain SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 4 stars (16.4% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Terrain owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

While driving at the speed limit the vacuum pump failed on my 2020 GMC Terrain. This failure led to me enter an intersection with heavy cross traffic, nearly striking g several vehicles. This is the 3rd time I have had to replace this pump in 2 years. The pump explodes sending chards of metal into…
Complaint 11767839 · Sep 29, 2026
While driving my 2020 GMC Terrain, I experienced a sudden loss of normal braking assistance. I had been traveling on the highway and exited onto a main road. As I approached a red traffic light at approximately 50 mph and attempted to brake, the vehicle would not stop normally. I was unable to stop…
Complaint 11766529 · Sep 23, 2026
The brake suddenly became impossible to depress more than 3/4 of an inch. Almost unable to stop nearly hitting another vehicle. The dashboard then lit up with a "service brake system" warning. Luckily was only a few minutes from home brought it home and began the search for the issue. The brake…
Complaint 11758896 · Aug 23, 2026

Own a 2020 Terrain?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.