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2020 Heartland PioneerProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Heartland Pioneer, most often about the electrical system. It is covered by 2 safety recalls, and for recall 19V-525 the manufacturer reports only 21% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 21%Owner complaints10 with a crash, fire or injuryTop problem1Electrical system

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 10, 2021. Updated daily.

Complaints by system

Where the 2020 Heartland Pioneer has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Heartland Pioneer recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

54%repaired · 2022 Q1

Equipment

Recall 20V-084 · Feb 13, 2020 · 487 vehicles · 261 repaired

Risk. In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.

Problem, fix and repair progress →

21%repaired · 2020 Q4

Electrical system: wiring

Recall 19V-525 · Jul 12, 2019 · 5,598 vehicles · 1,168 repaired

Risk. Overheating of the connection can increase the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Heartland.

Best & worst years

2020 vs. every other Pioneer year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pioneer median. How we score

'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Pioneer owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2020 HEARTLAND PIONEER RV. THE CONTACT STATED WHILE THE RV WAS STATIONARY, AN ELECTRICAL WIRE SHORTED OUT CAUSING THE ELECTRICAL COMPONENTS IN THE RV TO FAIL TO OPERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE RV WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND…
Complaint 11415976 · May 10, 2021

Own a 2020 Pioneer?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.