2020 Highland Ridge Fw HighlanderProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Highland Ridge Fw Highlander, most often about the tires. It is covered by 1 safety recall, and for recall 21V-179 the manufacturer reports only 10% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 1, 2022. Updated daily.

Complaints by system

Where the 2020 Highland Ridge Fw Highlander has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Tires10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Highland Ridge Fw Highlander recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Highland Ridge Fw.

Best & worst years

2020 vs. every other Highlander year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Highlander median. How we score

'15'16'17'18'19'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Highlander owners report

Recent tires complaints filed with NHTSA, shortened. Personal details are removed.

I was towing the trailer from Myrtle Beach, SC to Topping, VA. We had completed 286 miles of the trip and stopped for fuel and a 1 hour break in Stony Creek, VA. Upon stopping for fuel I walked around the trailer and checked the temperature of the tires and checked for any issues that could be seen…
Complaint 11482448 · Sep 1, 2022

Own a 2020 Highlander?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.