2023 Hyundai Ioniq 5Problems, recalls & complaints

NHTSA has logged 389 owner complaints about the 2023 Hyundai Ioniq 5, most often about the electrical system. It is covered by 4 safety recalls, and for recall 24V-204 the manufacturer reports only 84% of affected cars repaired.

2023 Hyundai Ioniq 5

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 11, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2023 Hyundai Ioniq 5 has problems

389 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system2748
Power train723
Fuel/propulsion system674
Engine380
Forward collision avoidance266
Service brakes247
Vehicle speed control183
Lane departure90
Exterior lighting80
12 other systems344

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2023 Hyundai Ioniq 5 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

94%repaired · 2026 Q3

Electrical system: 12v/24v/48v battery

Recall 24V-868 · Nov 18, 2024 · 145,642 vehicles · 137,371 repaired

Risk. A loss of drive power increases the risk of a crash.

Problem, fix and repair progress →

84%repaired · 2025 Q1

Electrical system: 12v/24v/48v battery

Recall 24V-204 · Mar 15, 2024 · 99,055 vehicles · 82,929 repaired

Risk. A loss of drive power increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.

Best & worst years

2023 vs. every other Ioniq 5 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Ioniq 5 median. How we score

'22'23'24'25'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2023 Hyundai Ioniq 5 safety ratings

2023 Hyundai Ioniq 5 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2023 Hyundai Ioniq 5 frontal crash test, NHTSA
Frontal crash★★★★★
2023 Hyundai Ioniq 5 side barrier test, NHTSA
Side barrier★★★★★
2023 Hyundai Ioniq 5 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (8.3% risk)
  • Stability control: Standard
  • Forward collision warning: Standard & Optional
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2023 Hyundai Ioniq 5, and the recalls they led to.

  1. Loss of Motive PowerPE23011 · closed Apr 17, 2024
    Led to recall 24V-204
In owners' words

What Ioniq 5 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On November 9, 2026, I parked my 2023 Hyundai Ioniq 5 at the Islamic Center of Lansing at about 6:20 AM and turned it off. When I came back out at about 6:45 AM, smoke was pouring from the car. It caught fire on its own while parked and unattended, and it burned until it was a total loss. The fire…
Complaint 11777237 · Nov 11, 2026
I was driving my vehicle and it suddenly lost all power. I had to stop in an unsafe place on the road and wait to get my car towed. I had previously been to the dealership three times to have recall and software updates done that we’re supposed to fix this issue. Apparently the ICCU to be a…
Complaint 11770722 · Oct 12, 2026
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred. The video appears to show the vehicle continuously accelerating despite the sound of what may be the driver attempting to repeatedly mash on the brakes. EDR records do…
Complaint 11767563 · Sep 28, 2026

Own a 2023 Ioniq 5?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.