2020 Hyundai KonaProblems, recalls & complaints

NHTSA has logged 162 owner complaints about the 2020 Hyundai Kona, most often about the engine. It is covered by 2 safety recalls, and for recall 21V-301 the manufacturer reports only 80% of affected cars repaired.

2020 Hyundai Kona

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 22, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 Hyundai Kona has problems

162 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine1093
Power train201
Electrical system110
Vehicle speed control73
Steering71
Forward collision avoidance70
Engine and engine cooling40
Fuel/propulsion system40
Service brakes31
11 other systems164

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Hyundai Kona recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

94%repaired · 2021 Q2

Other: labels

Recall 20V-022 · Jan 17, 2020 · 477 vehicles · 446 repaired

Risk. An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.

Mileage at failure

When do engine problems start?

12kmiles, median

Based on the odometer reading in 31 engine complaints. 87% were reported before 100,000 miles.

Only 30% of complaints for this model year include a mileage.

median0k50k100k150k200k+
23under 30k miles27under 100k miles4100k miles or more
Best & worst years

2020 vs. every other Kona year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Kona median. How we score

'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Hyundai Kona safety ratings

2020 Hyundai Kona SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Hyundai Kona frontal crash test, NHTSA
Frontal crash★★★★★
2020 Hyundai Kona side barrier test, NHTSA
Side barrier★★★★★
2020 Hyundai Kona side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (13.6% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
2 investigations

NHTSA defect investigations

Federal investigations that included the 2020 Hyundai Kona, and the recalls they led to.

  1. Loss of Motive PowerDP22003 · closed Dec 12, 2023
    No recall
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Kona owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

My 2020 Kona 2.OL failed an oil test losing 2.5 quarts in 960 miles, stalled on the highway, and blows oil out the tailpipe. Hyundai (Case #43141313) is denying repair coverage because my VIN was excluded from Recall 21V301000. This recall needs to be expanded to include my VIN.
Complaint 11773096 · Oct 22, 2026
The contact owns a 2020 Hyundai Kona. The contact stated that while driving at 35 MPH, the accelerator pedal was depressed, but the vehicle hesitated, and there was white smoke coming from the exhaust. The vehicle was towed to an independent mechanic, where the contact was advised to take the…
Complaint 11770764 · Oct 13, 2026 · 53,976 miles
COMPONENT THAT FAILED: The engine short block piston rings (related to NHTSA recall 203) failed, causing severe cylinder wall scoring. The vehicle is currently located at an authorized Hyundai dealership and is available for manufacturer or NHTSA inspection. SAFETY RISK; The defective piston rings…
Complaint 11767813 · Sep 29, 2026

Own a 2020 Kona?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.