2020 Hyundai NexoProblems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2020 Hyundai Nexo, most often about the fuel/propulsion system. It is covered by 4 safety recalls, and for recall 24V-761 the manufacturer reports only 67% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 16, 2025. Updated daily.

Complaints by system

Where the 2020 Hyundai Nexo has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system50
Power train20
Engine20
Vehicle speed control10
Fuel system, other10
Electrical system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Hyundai Nexo recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

79%repaired · 2024 Q2

Propulsion system: fuel cell

Park outside

Recall 22V-258 · Apr 14, 2022 · 922 vehicles · 732 repaired

Risk. A hydrogen gas leak can increase the risk of a fire while parked or driving.

Problem, fix and repair progress →

97%repaired · 2022 Q4

Control module: software

Recall 20V-748 · Dec 1, 2020 · 8,176 vehicles · 7,892 repaired

Risk. Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

98%repaired · 2022 Q1

Electrical system: software

Recall 20V-213 · Apr 9, 2020 · 11,870 vehicles · 11,606 repaired

Risk. Unintended vehicle movement increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Hyundai.

Best & worst years

2020 vs. every other Nexo year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Nexo median. How we score

'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Hyundai Nexo safety ratings

2020 Hyundai Nexo SUV FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Nexo owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

Hyundai sells Nexo Hydrogen Fuel Cell vehicles with known Fuel Cell stack issues, leading to severe safety issues from sudden power loss when driving, especially when overtaking and driving on highways and/or uphill. The power loss issue was diagnosed to originate from a fuel-cell stack failure,…
Complaint 11681115 · Aug 16, 2025
The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 24V761000000 (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time…
Complaint 11670304 · Jun 30, 2025
PLEASE SEE ATTACH FOR DETAILS 1. Component or System Involved The Fuel Cell System and Accelerator Pedal Control System are suspected to have malfunctioned. The issue is characterized by the vehicle's failure to respond to input from the accelerator pedal, particularly at speeds between 45-65 mph,…
Complaint 11629708 · Dec 9, 2024

Own a 2020 Nexo?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.