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2004 Infiniti FX35Problems, recalls & complaints

NHTSA has logged 120 owner complaints about the 2004 Infiniti FX35, most often about the latches/locks/linkages. It is covered by 7 safety recalls, and for recall 15V-287 the manufacturer reports only 27% of affected cars repaired.

2004 Infiniti FX35
33
CarFlaw IndexUse caution2.1× the FX35 median · #1 of 10 years by complaints
Safety recalls7Lowest repair rate 27%Owner complaints1201 with a crash, fire or injuryTypical failure mileage59kLatches/locks/linkages, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 20, 2023. Updated daily. Photo: IFCAR, Public domain.

Complaints by system

Where the 2004 Infiniti FX35 has problems

120 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Latches/locks/linkages270
Structure190
Electrical system180
Air bags150
Fuel system, gasoline80
Exterior lighting70
Fuel/propulsion system60
Seats50
Service brakes, hydraulic40
14 other systems251

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2004 Infiniti FX35 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

36%repaired · 2021 Q2

Passenger side: inflator module

Recall 20V-008 · Jan 9, 2020 · 307,962 vehicles · 111,354 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

33%repaired · 2018 Q1

Passenger side: inflator module

Recall 16V-349 · May 24, 2016 · 413,852 vehicles · 138,299 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

27%repaired · 2017 Q1

Air bags

Recall 15V-287 · May 15, 2015 · 1,090,569 vehicles · 297,865 repaired

Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

35%repaired · 2017 Q1

Air bags

Recall 15V-226 · Apr 17, 2015 · 12,606 vehicles · 6,775 repaired

Risk. In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Show 3 more recalls
–no report yet

Exterior lighting: headlights

Recall 06V-328 · Aug 31, 2006 · 105,200 vehicles

Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND…

Problem, fix and repair progress →

–no report yet

Exterior lighting

Recall 06V-244 · Jul 11, 2006 · 105,200 vehicles

Risk. THIS STANDARD IS TO REDUCE TRAFFIC ACCIDENTS AND DEATHS AND INJURIES RESULTING FROM TRAFFIC ACCIDENTS, BY PROVIDING ADEQUATE ILLUMINATION OF THE ROADWAY, AND…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Mileage at failure

When do latches/locks/linkages problems start?

59kmiles, median

Based on the odometer reading in 23 latches/locks/linkages complaints. 96% were reported before 100,000 miles.

median0k50k100k150k200k+
1under 30k miles22under 100k miles1100k miles or more
Best & worst years

2004 vs. every other FX35 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the FX35 median. How we score

'03'04'05'06'07'08'09'10'11'12'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
3 investigations

NHTSA defect investigations

Federal investigations that included the 2004 Infiniti FX35, and the recalls they led to.

  1. Air Bag Inflator RuptureEA15001 · still open
    Led to recall 14V-668
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  3. Air Bag Inflator RupturePE14016 · closed Mar 2, 2015
    Led to recall 14E-073
In owners' words

What FX35 owners report

Recent latches/locks/linkages complaints filed with NHTSA, shortened. Personal details are removed.

MY DAUGHTER DROVE HOME FROM COLLEGE AND ATTEMPTED TO OPEN THE DRIVER DOOR. IT WAS LOCKED AND WOULD NOT OPEN FROM THE INSIDE OR THE OUTSIDE. IF FACE NONE OF THE DOORS WOULD OPEN FROM INSIDE OR OUTSIDE. SHE ROLLED TOWN THE WINDOW AND CLIMBED OUT. WE TOOK THE AUTO TO THE DEALER AND THEY SAID THAT THEY…
Complaint 10502327 · Mar 11, 2013 · 47,000 miles
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE REAR DOOR HATCH MOTOR MALFUNCTIONED AND THE HATCH WOULD NOT CLOSE AUTOMATICALLY. ALSO, WHEN THE HATCH WAS CLOSED THE HATCH COULD NOT BE LOCKED. THE CONTACT STATED THAT ON ONE OCCASION, THE HATCH OPENED WHILE DRIVING 25 MPH. THE…
Complaint 10464259 · Jul 5, 2012 · 130,000 miles
I BOUGHT MY CAR AT 52,000 MILES AND HAD A MINIMAL WARRANTY STILL IN PLACE. I NOTICED THAT A FEW MONTHS AFTER THE PURCHASE DATE MY CAR LOCKS STARTED ACTING UP. UNFORTUNATELY, BY THE TIME I BROUGHT IT TO THE DEALER THE WARRANTY WAS UP...STUPID ME! THEY WOULDN'T LOCK SOMETIMES, OR UNLOCK WHEN USING…
Complaint 10454627 · Apr 9, 2012

Own a 2004 FX35?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.