2004 Infiniti I35Problems, recalls & complaints

NHTSA has logged 35 owner complaints about the 2004 Infiniti I35, most often about the air bags. It is covered by 3 safety recalls, and for recall 16V-349 the manufacturer reports only 33% of affected cars repaired.

2004 Infiniti I35

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 8, 2024. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2004 Infiniti I35 has problems

35 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags120
Engine50
Engine and engine cooling50
Electrical system50
Vehicle speed control20
Equipment20
Structure20
Steering10
Fuel/propulsion system10
3 other systems30

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2004 Infiniti I35 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

36%repaired · 2021 Q2

Passenger side: inflator module

Recall 20V-008 · Jan 9, 2020 · 307,962 vehicles · 111,354 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

33%repaired · 2018 Q1

Passenger side: inflator module

Recall 16V-349 · May 24, 2016 · 413,852 vehicles · 138,299 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

35%repaired · 2017 Q1

Air bags

Recall 15V-226 · Apr 17, 2015 · 12,606 vehicles · 6,775 repaired

Risk. In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2004 vs. every other I35 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the I35 median. How we score

'01'02'03'04
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2004 Infiniti I35 safety ratings

2004 Infiniti I35 4-DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Optional
  • Forward collision warning: No
  • Lane departure warning: No
3 investigations

NHTSA defect investigations

Federal investigations that included the 2004 Infiniti I35, and the recalls they led to.

  1. Air Bag Inflator RuptureEA15001 · still open
    Led to recall 14V-668
  2. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
  3. Air Bag Inflator RupturePE14016 · closed Mar 2, 2015
    Led to recall 13V-172
In owners' words

What I35 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

The red airbag light on the instrument panel IS on. I have taken the car to the infinity dealer and they say a sensor is out and would be $800 to $1000 to repair. It seems the airbag system should be warranted as long as the car is registered. The mfg book says if this light is on the airbag may…
Complaint 11570834 · Feb 8, 2024
The steering wheel is hard to turn and it makes a weird noise when turning it. And I have gotten things sent to me about the airbags being recalled
Complaint 11453888 · Feb 24, 2022
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR TO HEAR FROM THE MANUFACTURER IN REGARDS TO THE PARTS BEING AVAILABLE FOR THE TAKATA RECALL. THE MANUFACTURER AND…
Complaint 10959183 · Mar 7, 2017

Own a 2004 I35?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.