2013 Infiniti JXProblems, recalls & complaints

NHTSA has logged 16 owner complaints about the 2013 Infiniti JX, most often about the air bags. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 16, 2021. Updated daily.

Complaints by system

Where the 2013 Infiniti JX has problems

16 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags60
Power train41
Engine11
Engine and engine cooling10
Exterior lighting10
Electrical system10
Service brakes11
Steering10
Vehicle speed control10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2013 Infiniti JX recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Service brakes

Recall 13V-139 · Apr 12, 2013 · 19,258 vehicles

Risk. If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2013 vs. every other JX year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the JX median. How we score

'13
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2013 Infiniti JX safety ratings

2013 Infiniti JX SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2013 Infiniti JX frontal crash test, NHTSA
Frontal crash★★★★★
2013 Infiniti JX side barrier test, NHTSA
Side barrier★★★★★
2013 Infiniti JX side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (16.9% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
1 investigation

NHTSA defect investigations

Federal investigations that included the 2013 Infiniti JX, and the recalls they led to.

  1. Transmission cooler hose separationPE13029 · closed Mar 31, 2014
    Led to recall 14V-142
In owners' words

What JX owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 10957759 · Mar 1, 2017
TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER…
Complaint 10926497 · Nov 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE…
Complaint 10895890 · Aug 15, 2016

Own a 2013 JX?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.