repaired · 2017 Q3
Sensor: occupant classification
Risk. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
2013 Infiniti JX35Problems, recalls & complaints
NHTSA has logged 281 owner complaints about the 2013 Infiniti JX35, most often about the air bags. It is covered by 7 safety recalls, and for recall 15V-681 the manufacturer reports only 68% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 26, 2026. Updated daily.
Complaints by system
Where the 2013 Infiniti JX35 has problems
281 complaints grouped by the system owners reported.
87Air bags2 crash/fire/injury
79Power train1 crash/fire/injury
36Electrical system1 crash/fire/injury
24Service brakes6 crash/fire/injury
15Engine
15Exterior lighting
13Vehicle speed control
13Structure
9Suspension
4614 other systems3 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 87 | 2 |
| Power train | 79 | 1 |
| Electrical system | 36 | 1 |
| Service brakes | 24 | 6 |
| Engine | 15 | 0 |
| Exterior lighting | 15 | 1 |
| Vehicle speed control | 13 | 0 |
| Structure | 13 | 1 |
| Suspension | 9 | 0 |
| 14 other systems | 46 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
7 recalls
2013 Infiniti JX35 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2017 Q1
Air bags: frontal
Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated.
repaired · 2016 Q2
Hood: hinge and attachments
Risk. If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation…
repaired · 2015 Q3
Air bags: frontal
Risk. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated.
Show 3 more recalls
repaired · 2015 Q1
Electrical system: software
Risk. The increased stopping distance may increase the risk of a crash.
no report yet
Air bags
Risk. If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
no report yet
Storage: tank assembly
Risk. If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Mileage at failure
When do air bags problems start?
8kmiles, median
Based on the odometer reading in 68 air bags complaints. 94% were reported before 100,000 miles.
51under 30k miles64under 100k miles4100k miles or more
Best & worst years
2013 vs. every other JX35 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the JX35 median. How we score
'13
- Avoid
- Caution
- Solid
- Best
- Not rated
3 investigations
NHTSA defect investigations
Federal investigations that included the 2013 Infiniti JX35, and the recalls they led to.
- Occupant Classification System FailureLed to recall 15V-681
- Collision Mitigation System MalfunctionNo recall
- Occupant Classification System FailureNo recall
In owners' words
What JX35 owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact…
Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B -…
The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side.…
Own a 2013 JX35?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.