2020 Infiniti Q60Problems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2020 Infiniti Q60, most often about the air bags. It is covered by 1 safety recall, and for recall 20V-145 the manufacturer reports only 88% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 8, 2026. Updated daily.

Complaints by system

Where the 2020 Infiniti Q60 has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags10
Engine and engine cooling11
Seats10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Infiniti Q60 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

88%repaired · 2022 Q1

Seat belts: rear/other

Recall 20V-145 · Mar 13, 2020 · 275 vehicles · 243 repaired

Risk. In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2020 vs. every other Q60 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Q60 median. How we score

'14'15'17'18'19'20'21
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Infiniti Q60 safety ratings

2020 Infiniti Q60 2 DR AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
In owners' words

What Q60 owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

Airbag sensor light has been On/Off. After a passenger is seated on the passenger side, light goes off. A day or two later, light comes back on.
Complaint 11722838 · Mar 8, 2026

Own a 2020 Q60?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.