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NewRisk. An overloaded vehicle can increase the risk of a crash.
2020 Infiniti QX80Problems, recalls & complaints
NHTSA has logged 6 owner complaints about the 2020 Infiniti QX80, most often about the forward collision avoidance. It is covered by 2 safety recalls, and for recall 21V-373 the manufacturer reports only 93% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through July 15, 2026. Updated daily. Photo: Bull-Doser, Public domain.
Complaints by system
Where the 2020 Infiniti QX80 has problems
6 complaints grouped by the system owners reported.
2Forward collision avoidance
1Back over prevention
1Vehicle speed control
1Visibility/wiper
1Service brakes
1Fuel system, gasoline
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Forward collision avoidance | 2 | 0 |
| Back over prevention | 1 | 0 |
| Vehicle speed control | 1 | 0 |
| Visibility/wiper | 1 | 0 |
| Service brakes | 1 | 0 |
| Fuel system, gasoline | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2 recalls
2020 Infiniti QX80 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q2
Fuel pump: control/drive module
Risk. Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.
Best & worst years
2020 vs. every other QX80 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the QX80 median. How we score
'14'15'16'17'18'19'20'21'22'23'24'25'26'27
- Avoid
- Caution
- Solid
- Best
- Not rated
NHTSA crash tests
2020 Infiniti QX80 safety ratings
2020 Infiniti QX80 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
★★★★★Overall rating
- Rollover: 3 stars (21.9% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
In owners' words
What QX80 owners report
Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.
The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake…
Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when…
Own a 2020 QX80?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.