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2002 International 3800Problems, recalls & complaints

NHTSA has logged 4 owner complaints about the 2002 International 3800, most often about the engine and engine cooling. It is covered by 2 safety recalls.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Free fix at dealersOwner complaints40 with a crash, fire or injuryTypical failure mileage50kEngine and engine cooling, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through May 9, 2008. Updated daily.

Complaints by system

Where the 2002 International 3800 has problems

4 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine and engine cooling20
Service brakes, hydraulic10
Steering10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2002 International 3800 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Antilock: wheel speed sensor

Recall 04V-269 · Jun 3, 2004 · 81,883 vehicles

Risk. THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS.

Problem, fix and repair progress →

–no report yet

Foundation components: disc

Recall 03V-062 · Feb 25, 2003 · 35,074 vehicles

Risk. THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with International.

Best & worst years

2002 vs. every other 3800 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 3800 median. How we score

'90'02'03'04
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2002 International 3800, and the recalls they led to.

  1. OVERHEATING FRONT AND REAR BRAKESEA02034 · closed Feb 10, 2004
    Led to recall 03V-062
In owners' words

What 3800 owners report

Recent engine and engine cooling complaints filed with NHTSA, shortened. Personal details are removed.

TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION…
Complaint 10227177 · May 9, 2008 · 45,000 miles
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION…
Complaint 10227176 · May 9, 2008 · 55,000 miles

Own a 2002 3800?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.