2020 Jaguar I-PACEProblems, recalls & complaints

NHTSA has logged 64 owner complaints about the 2020 Jaguar I-PACE, most often about the electrical system. It is covered by 8 safety recalls, and for recall 24V-183 the manufacturer reports only 26% of affected cars repaired.

2020 Jaguar I-PACE

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 9, 2026. Updated daily. Photo: Calreyn88, CC BY-SA 4.0.

Complaints by system

Where the 2020 Jaguar I-PACE has problems

64 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system501
Fuel/propulsion system90
Engine90
Service brakes51
Forward collision avoidance30
Steering20
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2020 Jaguar I-PACE recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

26%repaired · 2026 Q1

Propulsion system: traction battery

Park outside

Recall 24V-183 · Mar 7, 2024 · 258 vehicles · 66 repaired

Risk. A high-voltage battery that overheats increases the risk of a fire.

Problem, fix and repair progress →

78%repaired · 2025 Q4

Propulsion system: traction battery

Park outside

Recall 24V-085 · Feb 8, 2024 · 100 vehicles · 78 repaired

Risk. A high-voltage battery that overheats increases the risk of a fire.

Problem, fix and repair progress →

Show 4 more recalls
93%repaired · 2025 Q3

Propulsion system: traction battery

Park outside

Recall 23V-709 · Oct 19, 2023 · 501 vehicles · 464 repaired

Risk. The high-voltage battery overheating increases the risk of a fire.

Problem, fix and repair progress →

94%repaired · 2025 Q2

Propulsion system: traction battery

Park outside

Recall 23V-369 · May 25, 2023 · 6,422 vehicles · 6,055 repaired

Risk. The high-voltage battery overheating increases the risk of a fire.

Problem, fix and repair progress →

100%repaired · 2020 Q3

Seats

Recall 20V-082 · Feb 13, 2020 · 1 vehicles · 1 repaired

Risk. In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.

Problem, fix and repair progress →

94%repaired · 2020 Q3

Service brakes

Recall 19V-351 · May 9, 2019 · 3,083 vehicles · 2,908 repaired

Risk. A delay in deceleration, increases the distance needed to stop and the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jaguar.

Best & worst years

2020 vs. every other I-PACE year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the I-PACE median. How we score

'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Jaguar I-PACE safety ratings

2020 Jaguar I-PACE SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Jaguar I-PACE, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What I-PACE owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The high-voltage lithium-ion propulsion battery pack/modules. The vehicle is currently in my possession and is available for inspection upon request. The vehicle's battery cells are at risk of thermal overload, which can lead to a catastrophic vehicle fire. Because a permanent hardware fix has not…
Complaint 11776747 · Nov 9, 2026
EV main battery has a recall out since March 30, 2026 and its been over 7 months and the car dealer will not even take my car in for repairs. They are claiming no fix so they won't look at it. The battery capacity is severely down and I now get only about 60 miles per charge. It will only charge to…
Complaint 11774668 · Oct 30, 2026
Vehicle: 2020 Jaguar I-PACE, purchased new in Washington State Problem: Unresolved high-voltage battery safety recall and prolonged delay in permanent remedy. As of October 2026, they have not given an adequate remedy for a fire hazard defect known for over a year +. I am filing this complaint…
Complaint 11770403 · Oct 11, 2026

Own a 2020 I-PACE?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.