2020 Jayco Fifth Wheel PinnacleProblems, recalls & complaints

NHTSA has logged 5 owner complaints about the 2020 Jayco Fifth Wheel Pinnacle, most often about the structure. It is covered by 2 safety recalls, and for recall 21V-425 the manufacturer reports only 26% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 27, 2025. Updated daily.

Complaints by system

Where the 2020 Jayco Fifth Wheel Pinnacle has problems

5 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure40
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Jayco Fifth Wheel Pinnacle recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

26%repaired · 2023 Q2

Recreational vehicle/trailer: lpg systems

Recall 21V-425 · Jun 4, 2021 · 87,649 vehicles · 23,115 repaired

Risk. Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Problem, fix and repair progress →

48%repaired · 2022 Q1

Visibility: glass, side/rear

Recall 20V-336 · Jun 9, 2020 · 1,105 vehicles · 535 repaired

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jayco Fifth Wheel.

Best & worst years

2020 vs. every other Pinnacle year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Pinnacle median. How we score

'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Pinnacle owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to being…
Complaint 11657108 · Apr 27, 2025
Frame failure on my Jayco Pinnacle 36 5th wheel RV is the issue. The frame welds have cracked where the front overhangs and the pin box attaches to the truck pulling the 5th wheel thus causing outer cracking of the exterior fiberglass. The steel used in the frame does not stand up to the flexing as…
Complaint 11643710 · Feb 19, 2025
The body is cracking and we are concerned that it is being caused by a frame problem. We contacted Jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at their…
Complaint 11635523 · Jan 12, 2025

Own a 2020 Pinnacle?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.