Engine
Risk. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
NHTSA has logged 23 owner complaints about the 2024 Jeep Grand Cherokee 4xe, most often about the electrical system. It is covered by 2 safety recalls, and for recall 25V-766 the manufacturer reports only 63% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 21, 2026. Updated daily. Photo: Alexander-93, CC BY-SA 4.0.
23 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 12 | 2 |
| Engine | 11 | 1 |
| Power train | 6 | 0 |
| Service brakes | 3 | 2 |
| Vehicle speed control | 2 | 1 |
| Forward collision avoidance | 2 | 1 |
| Lane departure | 1 | 0 |
| Steering | 1 | 0 |
| Structure | 1 | 0 |
| 2 other systems | 2 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Risk. A vehicle fire while parked or driving can increase the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee 4xe median. How we score
2024 Jeep Grand Cherokee 4xe SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that…
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to…
We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.