2024 Jeep Grand Cherokee 4xeProblems, recalls & complaints

NHTSA has logged 23 owner complaints about the 2024 Jeep Grand Cherokee 4xe, most often about the electrical system. It is covered by 2 safety recalls, and for recall 25V-766 the manufacturer reports only 63% of affected cars repaired.

2024 Jeep Grand Cherokee 4xe

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 21, 2026. Updated daily. Photo: Alexander-93, CC BY-SA 4.0.

Complaints by system

Where the 2024 Jeep Grand Cherokee 4xe has problems

23 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system122
Engine111
Power train60
Service brakes32
Vehicle speed control21
Forward collision avoidance21
Lane departure10
Steering10
Structure10
2 other systems20

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2024 Jeep Grand Cherokee 4xe recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

63%repaired · 2026 Q3

Engine

Recall 25V-766 · Nov 6, 2025 · 117,904 vehicles · 73,844 repaired

Risk. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Problem, fix and repair progress →

79%repaired · 2025 Q4

Propulsion system: traction battery

Recall 24V-720 · Sep 27, 2024 · 154,032 vehicles · 122,402 repaired

Risk. A vehicle fire while parked or driving can increase the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Jeep.

Best & worst years

2024 vs. every other Grand Cherokee 4xe year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Grand Cherokee 4xe median. How we score

'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2024 Jeep Grand Cherokee 4xe safety ratings

2024 Jeep Grand Cherokee 4xe SUV 4WD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2024 Jeep Grand Cherokee 4xe frontal crash test, NHTSA
Frontal crash★★★★★
2024 Jeep Grand Cherokee 4xe side barrier test, NHTSA
Side barrier★★★★★
2024 Jeep Grand Cherokee 4xe side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (14.0% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What Grand Cherokee 4xe owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that…
Complaint 11758528 · Aug 21, 2026 · 28,000 miles
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact had received notification of NHTSA Campaign Number: 25V741000 (Electrical System), and the vehicle was taken to the dealer, where the high voltage battery software update was performed. The contact stated that while driving and coming to…
Complaint 11733966 · Apr 27, 2026 · 15,000 miles
We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…
Complaint 11643049 · Feb 16, 2025

Own a 2024 Grand Cherokee 4xe?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.