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2004 Keystone OutbackProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2004 Keystone Outback, most often about the suspension. It is covered by 2 safety recalls, and for recall 17V-755 the manufacturer reports only 2% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 2%Owner complaints31 with a crash, fire or injuryTypical failure mileage3kSuspension, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 22, 2017. Updated daily.

Complaints by system

Where the 2004 Keystone Outback has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension21
Tires10
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2004 Keystone Outback recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

2%repaired · 2019 Q4

Equipment

Recall 17V-755 · Nov 22, 2017 · 1,205,997 vehicles · 25,972 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

–no report yet

Equipment: recreational vehicle/trailer

Recall 08V-325 · Jul 17, 2008 · 161,250 vehicles

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Keystone.

Best & worst years

2004 vs. every other Outback year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Outback median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2004 Keystone Outback, and the recalls they led to.

  1. WHEEL SEPARATIONSEA04032 · closed Dec 30, 2005
    Led to recall 05V-309
In owners' words

What Outback owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

WE WERE PULLING OUR 29 FT. TRAVEL TRAILER NORTH ON HWY 75 NEAR JASPER, FL., WHEN SUDDENLY IT STARTED TO FISHTAIL. WE TRIED TO CONTROL THE SWAYING, BUT IT INCREASED UNTIL THE CAMPER WAS MOVING OUR CAR AND CARRIED US OFF THE ROAD. THE CAMPER COMPLETELY COLLAPSED EVEN THOUGH WE DID NOT ROLL. WE WERE…
Complaint 10235798 · Jul 25, 2008
I PURCHASED AN OUTBACK TRAILER FROM KEYSTONE RV IN 2004 AND IT CURRENTLY HAS 3000 MILES ON IT. I RECENTLY NOTICED THAT THE TIRES ON THE DRIVER SIDE HAVE STARTED TO CRACK, AND DURING THE TIRE REPLACEMENT THE MECHANIC NOTICED THAT THE HUBS ARE LOOSE ON BOTH AXLES ON THE DRIVER SIDE. I THEN TOOK THE…
Complaint 10158231 · May 24, 2006 · 3,000 miles

Own a 2004 Outback?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.