2020 Kia Optima HybridProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Kia Optima Hybrid, most often about the electrical system. It has no vehicle safety recalls on record.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 2, 2025. Updated daily.

Complaints by system

Where the 2020 Kia Optima Hybrid has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system10
Engine10
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

0 recalls

2020 Kia Optima Hybrid recalls and how many were fixed

No vehicle safety recalls are on record for this model year.

Best & worst years

2020 vs. every other Optima Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Optima Hybrid median. How we score

'11'12'13'14'15'16'17'18'20
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Kia Optima Hybrid safety ratings

2020 Kia Optima Hybrid 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
  • Rollover: 5 stars (9.8% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
2 investigations

NHTSA defect investigations

Federal investigations that included the 2020 Kia Optima Hybrid, and the recalls they led to.

  1. Loss of Motive PowerDP22003 · closed Dec 12, 2023
    No recall
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What Optima Hybrid owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a…
Complaint 11664354 · Jun 2, 2025

Own a 2020 Optima Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.