2001 Krystal 28Problems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2001 Krystal 28, most often about the suspension. It is covered by 1 safety recall.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 27, 2007. Updated daily.

Complaints by system

Where the 2001 Krystal 28 has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2001 Krystal 28 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Other: labels

Recall 01V-384 · Dec 13, 2001 · 587 vehicles

Risk. IF THE TIRES ARE UNDER-INFLATED, IT COULD REDUCE THE TREAD LIFE OF THE TIRE, AND THE TIRE COULD DEGRADE TO A POINT OF ALLOWING SUDDEN AIR LOSS.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Krystal.

Best & worst years

2001 vs. every other 28 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 28 median. How we score

'99'00'01
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What 28 owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

2001 FORD 550 SHUTTLE BUS, MANUFACTURED BY KRYSTAL KOACH PURCHASED IN MARCH 2007. THIS 26 PASSENGER BUS CAME FROM KRYSTAL WITH REAR CHASSIS(AIR RIDE, INDEPENDENT SUSPENSION) SINGLE WHEELS OUT OF LINE. ALL MECHANISM WELDED IN PLACE, THUS NO ADJUSTMENTS. THIS BUS HAD ONLY 4800 MILES ON IT WHEN WE…
Complaint 10200902 · Aug 27, 2007 · 4,900 miles

Own a 2001 28?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.