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2016 Kzrv DurangoProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2016 Kzrv Durango, most often about the structure. It is covered by 2 safety recalls, and for recall 17V-749 the manufacturer reports only 8% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 8%Owner complaints21 with a crash, fire or injuryTypical failure mileage1kStructure, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 21, 2017. Updated daily.

Complaints by system

Where the 2016 Kzrv Durango has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure21
Equipment10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2016 Kzrv Durango recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

8%repaired · 2019 Q4

Equipment

Recall 17V-749 · Nov 21, 2017 · 134,046 vehicles · 10,115 repaired

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Problem, fix and repair progress →

17%repaired · 2018 Q2

Door: hinge and attachments

Recall 16V-898 · Dec 14, 2016 · 262 vehicles · 45 repaired

Risk. If the door does not open as expected, there would be an increased risk of injury to those in the door's path.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Kzrv.

Best & worst years

2016 vs. every other Durango year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Durango median. How we score

'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Durango owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

AS I WAS STEPPING INTO THE RV, THE UPPER STEP SEPARATED ON ONE SIDE. FORTUNATELY, I WAS ABLE TO GRAB ONTO THE RV OTHERWISE I WOULD'VE FALLEN. UPON INSPECTING THE STEPS I FOUND A RIVET THAT HAD BROKEN WHICH CONNECTS THE STEP TO A BRACKET. SEE PHOTOS. I CONTACTED THE DEALER AND THEY INFORMED ME MY RV…
Complaint 10984048 · May 4, 2017
TL* THE CONTACT OWNS A 2016 KZRV DURANGO 2500 FIFTH WHEEL. WHILE THE CONTACT WAS WALKING UP THE STEPS INTO THE RV THE TOP RIVET FAILED AND THE STAIRS COLLAPSED. THE CONTACT FELL TO THE GROUND AND SUSTAINED BACK KNEE, AND HIP INJURIES. MEDICAL ATTENTION WAS NOT RECEIVED. THE RV WAS TAKEN TO A…
Complaint 10966540 · Mar 17, 2017 · 700 miles

Own a 2016 Durango?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.