repaired · 2026 Q3
Sensor: occupant classification
Risk. An air bag that does not deploy during a crash increases the risk of injury.
2020 Lexus ESProblems, recalls & complaints
NHTSA has logged 18 owner complaints about the 2020 Lexus ES, most often about the air bags. It is covered by 1 safety recall, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 1, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2020 Lexus ES has problems
18 complaints grouped by the system owners reported.
8Air bags
3Service brakes1 crash/fire/injury
2Forward collision avoidance1 crash/fire/injury
1Engine
1Fuel/propulsion system
1Suspension
1Electrical system
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 8 | 0 |
| Service brakes | 3 | 1 |
| Forward collision avoidance | 2 | 1 |
| Engine | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Suspension | 1 | 0 |
| Electrical system | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
1 recall
2020 Lexus ES recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.
Best & worst years
2020 vs. every other ES year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the ES median. How we score
'99'00'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What ES owners report
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
There is an active recall for my vehicle involving the passenger airbag potentially not deploying. This is a huge safety risk and the remedy is still not available. The active recall was first initiated in December of 2023.
LEXUS HAS OPEN RECALL ON 2020 LEXUS ES350 SINCE DEC 2023 WITH NO REMEDY PROVIDED. IT IS EXTREMELY NEGLIGENT OF THEM TO HAVE NO SOLUTION WHILE DRIVERS OF THEIR VEHICLES ARE PUTTING THEIR PASSENGERS IN EXTREME RISK OF THEIR SAFETY FOR AIR BAG SENSORS NOT WORKING PROPERLY.
I am writing to formally express my deep concern and frustration regarding the prolonged recall of the passenger-side airbag in my 2020 Lexus ES350 (VIN #[XXX]). The recall numbers are (23LA03, 23LB03 and 23V865) these were issued in December of 2023, which has been more than a year. Lexus has…
Own a 2020 ES?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.