Air bags: side/window
Risk. If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
NHTSA has logged 65 owner complaints about the 2004 Lexus GX470, most often about the air bags. It is covered by 1 safety recall, and for recall 16V-065 the manufacturer reports only 38% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 2, 2023. Updated daily. Photo: IFCAR, Public domain.
65 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Air bags | 17 | 3 |
| Structure | 15 | 1 |
| Power train | 10 | 0 |
| Vehicle speed control | 7 | 6 |
| Suspension | 6 | 0 |
| Service brakes, hydraulic | 3 | 1 |
| Steering | 3 | 1 |
| Engine and engine cooling | 3 | 0 |
| Wheels | 2 | 0 |
| 11 other systems | 16 | 3 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GX470 median. How we score
2004 Lexus GX470 4DR. w/SAB in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND…
THE CAR HAS BEEN SUBJECT TO 2 RECALLS. FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.
BRAKES TOTALLY FAILED WHILE DESCENDING A STEEP INCLINE ON A CITY/ STATE HIGHWAY CAUSING LOSS OF CONTROL AND IMPACT WITH A TREE. AIR BAGS FAILED TO DEPLOY.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.