2010 Lexus HS 250 HybridProblems, recalls & complaints

NHTSA has logged 76 owner complaints about the 2010 Lexus HS 250 Hybrid, most often about the suspension. It is covered by 4 safety recalls, and for recall 16V-596 the manufacturer reports only 40% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 17, 2023. Updated daily.

Complaints by system

Where the 2010 Lexus HS 250 Hybrid has problems

76 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension300
Service brakes202
Electrical system154
Electronic stability control (ESC)61
Engine51
Vehicle speed control54
Exterior lighting31
Visibility20
Fuel/propulsion system21
5 other systems73

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2010 Lexus HS 250 Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

40%repaired · 2018 Q1

Suspension: rear

Recall 16V-596 · Aug 12, 2016 · 337,449 vehicles · 134,370 repaired

Risk. Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Suspension: rear

Recall 13V-383 · Aug 28, 2013 · 780,584 vehicles

Risk. Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

–no report yet

Suspension: rear

Recall 12V-373 · Aug 2, 2012 · 780,584 vehicles

Risk. Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2010 vs. every other HS 250 Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the HS 250 Hybrid median. How we score

'10'11
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2010 Lexus HS 250 Hybrid, and the recalls they led to.

  1. Low-speed surgingDP15007 · closed Feb 25, 2016
    No recall
In owners' words

What HS 250 Hybrid owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in NHTSA Campaign Number:…
Complaint 11438534 · Oct 28, 2021 · 142,000 miles
I PURCHASED A 2010 HS 250H LEXUS IN AUG 8, 2016. I RECENTLY FOUND OUT THAT IT HAS BEEN RECALLED 7 TIMES WITH SERIOUS UNDER THE HOOD ISSUES AND WAS TOLD THE ONLY ONE OUTSTANDING THE ONE I STUMBLED UPON DUE TO RESEARCH. THIS CAR HAS RUINED MY LIFE.IT HAS NEEDED ALL SORT OF REPAIRS SINCE I PURCHASED…
Complaint 11090203 · Apr 26, 2018 · 79,000 miles
THIS CAR HAS HAD 7 RECALLS. WHEN YOU REVIEW THE CARFAX OR NHTSA WEBSITE, IT ONLY SHOW OPEN RECALLS. THE REAR SUSPENSION PROBLEM WAS ORIGINALLY RECALLED 08/02/12 RECALL NUMBER 12V37-3000, DEALERS WERE INSTRUCTED TO INSPECT FOR LOOSE TIE-ROD NUTS AND REPLACE AS NEEDED. THEN 08/28/13 RECALL NOTICE…
Complaint 11081861 · Mar 28, 2018

Own a 2010 HS 250 Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.