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2014 Lexus IS 350cProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2014 Lexus IS 350c, most often about the engine. It is covered by 3 safety recalls, and for recall 18V-432 the manufacturer reports only 62% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 62%Owner complaints30 with a crash, fire or injuryTypical failure mileage40kEngine, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 17, 2019. Updated daily.

Complaints by system

Where the 2014 Lexus IS 350c has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine20
Electrical system10
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Lexus IS 350c recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

65%repaired · 2021 Q3

Driver side: inflator module

Recall 19V-741 · Oct 17, 2019 · 928,220 vehicles · 600,429 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

83%repaired · 2021 Q3

Passenger side: inflator module

Recall 19V-005 · Jan 9, 2019 · 1,299,448 vehicles · 1,083,567 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

62%repaired · 2019 Q4

Fuel system, gasoline: delivery

Recall 18V-432 · Jun 26, 2018 · 114,998 vehicles · 71,101 repaired

Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2014 vs. every other IS 350c year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the IS 350c median. How we score

'10'11'12'13'14'15
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2014 Lexus IS 350c, and the recalls they led to.

  1. Desiccated Air Bag Inflator RuptureEA21002 · still open
    Open
In owners' words

What IS 350c owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

I TOOK THIS CAR TO THE LEXUS SO MANY TIME I AM GETTING A SULFATE SMELL FROM THE CAR WHEN EVER I TRY TO GO LITTLE BIT FAST IT'S MAKE NOT TO BREATH IN THE CAR A I ALMOST GOT CHOCK OF THE SMELL AND WHEN I WAS DRIVING TODAY WITH MY FAMILY IS HAVE TO PULL UP ON A HIGHWAYS EVERY ONE START THROUGH UP AND…
Complaint 11046237 · Nov 15, 2017 · 58,000 miles
LOUD ENGINE NOISE WHEN AT IDLE. DEALERSHIPS TOLD ME INJECTORS ARE LOUD ON ALL IS350 FSPORTS. NOISE IS RIDICULOUS AND CANNOT BE NORMAL. ITS HAD THE SAME NOISE SINCE WE PURCHASED WITH 20000MILES AND IT NOW HAS 57000 AND NOISE IS LOUDER.
Complaint 11019576 · Aug 25, 2017 · 21,000 miles

Own a 2014 IS 350c?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.