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2020 Lexus RX HybridProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2020 Lexus RX Hybrid, most often about the vehicle speed control. It is covered by 1 safety recall, and for recall 23V-865 the manufacturer reports only 59% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 59%Owner complaints21 with a crash, fire or injuryTypical failure mileage0kVehicle speed control, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 20, 2023. Updated daily.

Complaints by system

Where the 2020 Lexus RX Hybrid has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Vehicle speed control11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2020 Lexus RX Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Sensor: occupant classification

Recall 23V-865 · Dec 20, 2023 · 999,901 vehicles · 591,078 repaired

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2020 vs. every other RX Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RX Hybrid median. How we score

'04'05'06'07'08'10'11'12'13'14'15'16'17'18'19'20'21'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Lexus RX Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What RX Hybrid owners report

Recent vehicle speed control complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2020 LEXUS RX 450H. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A PARKING LOT, DEPRESSING THE BRAKE PEDAL THE VEHICLE MOVED FORWARD INDEPENDENTLY. THE CONTACT STATED THAT SHE PANICKED AND CRASHED INTO A RESTAURANT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE…
Complaint 11318490 · Mar 17, 2020 · 240 miles

Own a 2020 RX Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.