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2019 Lexus UX HybridProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2019 Lexus UX Hybrid, most often about the service brakes. It is covered by 1 safety recall, and for recall 19V-544 the manufacturer reports only 98% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls1Lowest repair rate 98%Owner complaints32 with a crash, fire or injuryTypical failure mileage9kService brakes, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through April 28, 2021. Updated daily.

Complaints by system

Where the 2019 Lexus UX Hybrid has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes22
Forward collision avoidance11
Steering11
Structure10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

1 recall

2019 Lexus UX Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

98%repaired · 2020 Q4

Electronic stability control (ESC)

Recall 19V-544 · Jul 24, 2019 · 6,925 vehicles · 6,753 repaired

Risk. Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lexus.

Best & worst years

2019 vs. every other UX Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the UX Hybrid median. How we score

'19'20'21'22'23'24'25
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2019 Lexus UX Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What UX Hybrid owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2019 LEXUS UX250 HYBRID. THE CONTACT STATED THAT UPON EXITING A CAR WASH, THE BRAKES FAILED TO OPERATE UPON DEPRESSION WITHOUT WARNING. DUE TO FAILURE, THE CONTACT COLLIDED WITH ANOTHER VEHICLE IN FRONT OF HIM. THE AIR BAGS DID NOT DEPLOY DUE TO THE CRASH. NO INJURIES WERE…
Complaint 11414297 · Apr 28, 2021 · 6,500 miles
TL* THE CONTACT OWNS A 2019 LEXUS UX250H. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVE LOSS CONTROL OF THE VEHICLE AS THE STEERING AND BRAKE WAS INOPERABLE, CAUSING THE VEHICLE TO HIT A GUARDRAIL AND TWO TREES. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT…
Complaint 11317709 · Mar 12, 2020 · 10,500 miles

Own a 2019 UX Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.