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2011 Lincoln ZephyrProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2011 Lincoln Zephyr, most often about the air bags. It is covered by 3 safety recalls, and for recall 16V-384 the manufacturer reports only 24% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 24%Owner complaints10 with a crash, fire or injuryTop problem1Air bags

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through March 10, 2021. Updated daily.

Complaints by system

Where the 2011 Lincoln Zephyr has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Air bags10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2011 Lincoln Zephyr recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

27%repaired · 2023 Q1

Driver side: inflator module

Recall 21V-158 · Mar 10, 2021 · 2,602,668 vehicles · 699,731 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Problem, fix and repair progress →

67%repaired · 2020 Q2

Passenger side: inflator module

Do not drive

Recall 19V-001 · Jan 7, 2019 · 782,384 vehicles · 527,515 repaired

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Problem, fix and repair progress →

24%repaired · 2019 Q2

Passenger side: inflator module

Do not drive

Recall 16V-384 · May 31, 2016 · 1,892,343 vehicles · 462,303 repaired

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Lincoln.

Best & worst years

2011 vs. every other Zephyr year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Zephyr median. How we score

'06'07'08'09'10'11'12
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Zephyr owners report

Recent air bags complaints filed with NHTSA, shortened. Personal details are removed.

TL* THE CONTACT OWNS A 2011 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT…
Complaint 10944528 · Jan 12, 2017

Own a 2011 Zephyr?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.